In five years….

In five years, the world will be different, and probably amazing.  The bits between here and there, however…. yeah, pretty scary.

The upcoming leaders

The new generation of leaders that are coming up have really caught my attention of late.  I’m not talking about the ones graduating from college and university, but the ones still working their way through high school.  These are the people who will begin taking command five years hence and lead us into the world to come.

Right now they’re stock clerks and they’re behind the counter at places like McDonald’s and Tim Horton’s; they’re the ones hanging out at the mall, giggling and being goofy.  But in some ways, meaningful ways, they’re not like any other generation I’ve seen.  They’re confident.  Not arrogant, but confident.  They know their place in the world and they’re comfortable with it. They have a global view of things like no other generation before them, thanks to social media.  They’re not afraid to ask questions, or to hear answers.  They know that they don’t know everything, but they know where it is and how to find it.  Yes, they’re as wrapped up in their own selves as any other teens, but they have the remarkable ability to see beyond it; to catch glimpses of the humanity and value of other people.  They help.  They apologize.  They chat.  They notice.  Frankly, I was freaked out when I first experienced this.  A teen noticed my existence? And then smiled!? Is my fly undone? Do I have dirt on my nose? A frog on my head? Not a reaction that a middle-aged type like me is used to from teens.  Which may be a sad commentary on the type of teen we’ve become used to until now.  This new crop is downright refreshing to deal with, if occasionally unnerving as well.

These people are comfortable with continual change.  They’ve grown up in a world in flux, and it’s natural to them that this will continue, and even increase. They will be able to thrive in a world that will overwhelm the less adaptable. They won’t be change agents, they’ll be change wranglers. In them lies great hope for the future.

Institutional downfalls

The outlook for our institutional infrastructure isn’t nearly as rosy in the short term. Over the next five years the leading edge of the baby boomer generation will begin retiring, in droves, and in rapidly increasing numbers.  Reorganization will become inevitable as this demographic shift occurs.  The die-hard power brokers will be scrambling to establish dynasties, to carve out some legacy by which they’ll be remembered.  Reliable social institutions will become fragmented and plunge into turmoil as the battle progresses and as corporate implosions begin to occur.

This can already be seen starting in libraries.  This is an age of information; it should be a golden age for libraries where they’re riding the crest of abundant information.  Instead they’ve turned inwards and begun tearing themselves apart; they’re lagging far behind the leading edge, stamping their feet petulantly and demanding that the world slow down and wait for them. Funding is dwindling as they increasingly fail to maintain relevance, which leads to even more fragmentation and infighting, and thus to even greater irrelevance. Kingdoms are built at the expense of the whole.  They’re currently haemorrhaging talent at an unsustainable rate; they’re driving away the people upon whom their very survival depends.

Of course there are some remarkable libraries out there, which will survive, and even thrive because they “get it”.  They understand their role and they reach out and in turn have earned the unrelentingly enthusiastic support of their communities.  These will survive when others die. These will have earned their share of the diminished resources and will be able to continue to grow as a consequence. I suspect this will be the pattern in many different areas; the ones who can change and adapt will flourish, while those that can’t will be trampled under by the juggernaut of restructuring.

The final word

When the dust settles, the world will have become a much more interesting place; a much more diverse place.  Until then, however, the best description will probably be “turmoil”.  In the way that the Black Death helped launch the Renaissance, so too will the next few years of turmoil lay the foundation for something amazing yet to come.  I’m excited to see what the world will look like in five years, while at the same time preparing as much as is possible for the coming changes.  I want to be one of the survivors who are positioned to flourish in the coming new world.  How about you?

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It’s all about perception

After writing about optimism in my last post, I’ve started thinking more about the larger issues buried in the single example of optimism.  In the same way that optimism is choosing to see the positive in situations, the idea that you see what you look for, in anything, is an intriguing one.

We all know people who can see the worst in anything.  No matter what the occasion, they seem to be surrounded by darkness; forever under a dark cloud of gloom.  It’s as though they simply can’t see anything positive at all, ever, much like Joe Btfsplk from the cartoon Li’l Abner.

Joe BtfsplkWe also know of people who seem oblivious to anything that isn’t happy or shiny.  They seem actually incapable of seeing anything that contains even the slightest hint of negativity.  As I mentioned in my last post, this is often mistaken for optimism.

To my mind, neither of these extremes are reasonable, and neither provide a solid basis for realizing the full potential of the world.  Everything (yes, everything) lies somewhere between these two extremes of light and dark; somewhere in the middle greyness.black to white spectrum

Don’t believe that you see what you look for?  Here’s a few minor examples in images that we’ve all seen for years.  Warning: you may not be able to look at these things the same way again!

The ampersand.  A very basic symbol used everywhere to represent the word “and”.  Have you ever really looked at it?

ampersandIn all that time, did it ever strike you that it looks a lot like a guy with his legs in the air, scooting along the floor on his butt?

Don’t say I didn’t warn you.

Here’s another one.  Something you’ve undoubtedly seen many times over; the stylized representation of Colonel Sanders from the KFC logo:

Colonel SandersQuickly now, is that a tie under his head, or just a tiny little stick body?  Sorry, no, you can’t unsee it.

One final one.  This one is an intentional part of the logo, unlike the previous two examples.  It’s a clever use of negative space to bolster the image of the company:

FedEx logoCan you see the arrow pointing to the right?  Look closely.  Hint: it’s between the E and the x.

Granted these are small, even silly, examples, but they demonstrate my point.  We see what we look for, whether it’s in a symbol, an image, or the world around us.  When we realize that every situation contains both light and dark, we can begin to see a much greater range of things.  We can better survive the bad times by knowing that there is still some good, and actively look for it.  Conversely we can more fully enjoy the good times by being aware that bad exists thereby reducing its power to surprise us and lessen our enjoyment.

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Optimist or oblivious?

I’ve been thinking a lot lately about what “optimism” really is.  It’s a word that’s been bandied about in my world recently, and it strikes me that it seems to mean something different for every person that uses it.  It certainly means something different to them than it does to me.

According to dictionary.com, optimism is:

  1. a disposition or tendency to look on the more favorable side of events or conditions and to expect the most favorable outcome.
  2. the belief that good ultimately predominates over evil in the world.

Interestingly, it uses the phrases “more favourable” and “most favourable”, and specifically mentions evil in the second meaning.  *gasp of horror*  I find this especially interesting because lately it seems that whenever I hear the words “optimism” or “optimist” they’re used as a way to avoid acknowledging anything that isn’t of an uplifting nature.  This strikes me as an attempt to create an atmosphere of another kind, which can be described by a word superficially similar to “optimistic”, and that’s “oblivious”.

According to Merriam Webster, oblivious is “lacking active conscious knowledge or awareness”.

To my mind, the primary distinctions between these two definitions are the concepts of awareness and choice.  The optimist is someone who is aware of unfavourable, or even evil, conditions in the world, but chooses to focus on the favourable ones instead.  The oblivious person is simply unaware; perhaps even actively so.  The optimists actively choose to believe in the good, while the oblivious actively choose to ignore significant amounts of valuable information.

Ignoring significant portions of the world around us is not a beneficial way to live, and it most certainly is not optimism.  It’s intentional intellectual self-mutilation.  It’s stupidity in action. Conversely, acknowledging the existence of unpleasantness, and the possibility of such occurring, and then choosing to believe and work toward the most favourable outcome, actually is optimism.

Burying one’s head in the sand and refusing to acknowledge anything that isn’t inherently uplifting not only isn’t optimism, it’s willful ignorance, and is definitely not something laudable to be either sought after in oneself or encouraged in others.  This approach limits options and creates many opportunities for events to occur which are anything but uplifting!  Lack of preparation due to intentional ignorance doesn’t strike me as the best approach to a potentially very dangerous world.  Does this mean I’m not an optimist?  Not on your life!

This is not optimism (it’s a recipe for disaster):

But this is:

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Very limited evacuation

Specifically, me.  Where do I even start…..?

I work in the back corner (behind dividers) of a larger office in the Tech area of a University library.  I’m actually working for another company, too, so I’m not on any of the mailing lists for the building in which I work.  Nor do I have any form of official ID.  This will be important.

At 2:45 Friday, while I’m working diligently away, the lights go out.  Being in the middle of the building, with no nearby windows, it gets very, very DARK!  ”Oh well”, think I to myself, “at least the computer’s still on, so I can keep working until they get the lights back.”  Y’see I used to work in this building in years past; 20 years of years past, in fact.  Sporadic and odd power failures are not all that noteworthy.  I continue working.

After about 10 minutes I start thinking that the lights should probably have come back on by this time, so I phone the receptionist up front.  No answer.  Thinking she’s just away from her desk dealing with the power problem, I decide to wander up there.  On my way I pass empty desk after empty desk.  Slowly the truth dawns.  They’ve all gone to a Christmas party and turned the lights out behind them.  Lovely.  Fortunately this part of the office has actual windows, so I can maneuver by the pale light of a winter’s overcast late afternoon.  I return to my area and grope my way back to my desk (Note to self: extend time before monitor goes into powersaver mode and shuts off).  I start working again.

My phone rings, and the CFO from the main office downtown asks me to go up to the Administrative Offices, one floor up from where I’m sitting, diligently typing away in the dark, to pick up some cheques she’s waiting for.  No problem.  I stumble out of my area, dimly lit by the glow of my monitor.  Are there cheques waiting when I get upstairs?  Of course not.  Oh well, back down to the darkness.  As I go through the door I glance to my right at the security panel beside the door.  Oh, lookee, a pretty little red light!  This means I will soon be receiving official visitors, so I should prepare myself.  I nearly make it back to my desk before the monitor once again goes into powersaver mode.

I phone the CFO and leave a voicemail explaining the lack of cheques, adding that if she doesn’t call back soon there may be no answer as I appear to have tripped the security system when I went out, and I’m expecting Campus Security at any moment.  A few minutes later she phones back and says, “Wait a minute, I’m not finished laughing yet!”

Back to trying to type accurately by the glow of the monitor.  Now I’m a touch typist, but I find it nearly impossible to do this accurately if I can’t see the keys to get set or to do anything along the top row, like $%^&!, which is about how I’m feeling by this time.  I then receive an e-mail from the CEO downtown (whose office is next to the CFO’s so he probably wondered what all the cackling was about) suggesting I hide under the desk before the official visitors get here.  I contemplate this action briefly, then reluctantly reject it.  Bad enough being found sitting in the dark without also being under a desk which wouldn’t actually hide me all that well.

I then notice the little red light on my phone indicating I have a message.  It looks very pretty in the darkness; I admire it for a moment before pulling the phone within the sphere of monitor-glow so I can see the keypad to retrieve the message.

As I’m beginning a technical support call, long distance of course, I see the light from two flashlights bouncing around the ceiling and hear quiet talking.  I ask the nice person on the phone to please wait because something odd is happening.  Two flashlight-wielding fellas from Campus Security come around the divider.  They ask me for my campus ID.  I try to explain the convoluted logic of my job.  They look at me askance and ask if I have any ID at all.  I hand over my driver’s license, on which I look like a pissed-off panda.  He reads my name into his mic.  Apparently I now have a file in the Campus Security offices.  Probably under the heading “Crazy Lady Sitting in Dark” or “Looks Like Pissed Off Panda”.

The nice officer then asks me to try out my old security code, from the aforementioned years past, on the panel to see if it still works.  It doesn’t.  He then explains that he has to re-arm the system and can’t just leave me there in the dark, unarmed.  I return to the phone, somewhat amazed that the poor guy I was helping is still waiting patiently.  I explain the situation and apologize, telling him that I’ll have to phone back on Monday.  He laughs and explains that while he was waiting he’d managed to solve the problem himself.  He wishes me a good weekend.  I then phone my boss, the aforementioned CEO, to explain all this.  He too laughs and wishes me a good weekend. I scurry around gathering my stuff and shutting down my computer while the lights flash on and off as the CS constable plays with any light switches he can find.

Finally I’m ready to go.  Got my stuff, got everything shut down, and the lights are now on steadily so I won’t cripple myself on the way out after turning off my monitor.  They turn off the lights, arm the system, and then walk out of the building with me.  I get about 20 feet outside the doors and realize I’m still wearing my backless indoor shoes with little footy socks.  My winter boots are under my desk in the office.  We’ve had 10 cm of snow in the past 2 days.  I can’t go back to get my boots because I’d set off the security system… again.

It was a cold walk home.

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